LifePage Career Talk on Front Office Operations
By Atul Mamgain
[Team Manager in Vana Retreat]
What is Front Office Operations?
Atul Mamgain: “The front office or reception is an area where visitors arrive and first encounter a staff at a place of business. Front office staff will deal with whatever question the visitor has, and put them in contact with a relevant person at the company. The front office mainly includes roles that affect the revenues of the business.”
How I got into Front Office Operations?
Atul Mamgain: “I did my schooling from DVPS, Dehradun. I have done my Hotel Management from IHM, Jodhpur. I have worked at Aman Resorts, Delhi and Intercontinental The Lalit, Jaipur. I worked at Vana Retreat, Dehradun from 2013-2016.”
Atul Mamgain’s LifePage:
(Front Office Operations, Atul Mamgain, Vana Retreat, Reception, Visitors, Queries, Information, Guest Handling, Registrations)